1. Information Collection

We collect personal information when you:

• Make a reservation or inquiry
• Contact our customer service
• Visit our website (through cookies)

This may include: name, email, phone number, payment details (processed securely), and stay preferences.

2. Use of Information

Your data helps us to:

• Process bookings and payments
• Provide personalized service
• Improve our website and services
• Comply with legal requirements

3. Data Protection

We implement security measures including:

• SSL encryption for all data transfers
• Secure payment processing (no card details stored)
• Limited access to personal information

We never sell or share your data with third parties for marketing purposes.

4. Your Rights

You have the right to:

• Access your personal data
• Request correction or deletion
• Opt-out of marketing communications
• Withdraw consent for data processing

5. Contact Us

For privacy concerns or data requests, contact our Data Protection Officer:

Email: boansiisaac64@gmail.com
Phone: +233 247 681 232

We respond to all requests within 7 business days.